Privacy Policy

Information We Collect

At stvbuncu, we collect information that helps us provide better stress management and emotional stability services. This includes information you provide directly and data we gather automatically when you interact with our platform.

• Personal identification information including name, email address, phone number, and mailing address
• Health and wellness information relevant to stress management and emotional stability assessments
• Session notes and progress tracking data from your coaching sessions
• Payment information and billing details for service transactions
• Technical data including IP address, browser type, and device information
• Usage patterns and preferences to personalize your stress management journey

How We Use Your Information

Your information helps us deliver personalized stress management services and maintain the quality of our emotional stability programs. We use this data responsibly and only for legitimate business purposes.

• Providing personalized stress management coaching and emotional stability support
• Scheduling and managing your coaching sessions and program activities
• Tracking your progress and adjusting programs to meet your specific needs
• Processing payments and managing your service subscriptions
• Sending service updates, appointment reminders, and relevant wellness resources
• Improving our services based on usage patterns and client feedback
• Complying with legal requirements and protecting our legitimate business interests

Information Sharing and Disclosure

We maintain strict confidentiality standards for all client information. Your personal data and session details are never shared without your explicit consent, except in limited circumstances outlined below.

• With your explicit written consent for specific purposes you approve
• To service providers who assist with payment processing, appointment scheduling, or technical support
• When required by law, court order, or legal process
• To protect the safety and security of our clients, staff, or the general public
• In connection with a business transfer, merger, or acquisition (with notification)

Data Security Measures

Protecting your sensitive information is our top priority. We implement comprehensive security measures to safeguard your personal data and maintain the confidentiality of your stress management journey.

• Industry-standard encryption for all data transmission and storage
• Secure servers with regular security updates and monitoring
• Limited access controls ensuring only authorized personnel can view your information
• Regular security audits and vulnerability assessments
• Secure backup systems with encrypted data storage
• Staff training on privacy protection and data security best practices

Your Privacy Rights

You have important rights regarding your personal information. We respect these rights and provide clear procedures for exercising them in relation to your stress management services.

• Access your personal information and request copies of data we hold about you
• Correct or update inaccurate personal information in your profile
• Request deletion of your personal data, subject to legal and contractual obligations
• Opt out of non-essential communications while maintaining service-related updates
• Request data portability to transfer your information to another service provider
• Object to certain processing activities if they're not essential for service delivery

Data Retention and Deletion

We maintain your information only as long as necessary to provide services and comply with legal requirements. Our retention practices balance your privacy rights with our professional obligations.

• Active client records are maintained throughout your engagement with our services
• Session notes and progress data are retained for seven years after service completion
• Payment and billing information is kept for tax and accounting purposes as required by law
• Marketing communications data is deleted within two years of your last interaction
• Technical logs and usage data are automatically deleted after 24 months
• Upon request, we can expedite deletion of non-essential personal information

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and improve our services. You can control these settings through your browser preferences.

• Essential cookies for website functionality and secure login processes
• Analytics cookies to understand how visitors use our website and services
• Preference cookies to remember your settings and personalize your experience
• Session cookies that expire when you close your browser
• Third-party cookies from trusted service providers for appointment scheduling and payments

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of any significant changes that affect how we handle your personal information.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates indicates your acceptance of the revised terms.